SHENZHEN · HOSPITAL GUIDE
The University of Hong Kong-Shenzhen Hospital
香港大学深圳医院
Institution; individual appointment campus must be confirmed
HOSPITAL VISIT GUIDE
Get to know The University of Hong Kong-Shenzhen Hospital
HKU–Shenzhen's International Medical Center separates Shenzhen and Hong Kong contact hours. Care in this profile takes place at the Shenzhen hospital.
Selected clinical fields
Navigation labels supported by the linked sources. They do not establish treatment suitability or appointment availability.
Planning a visit
Choose the right contact schedule and confirm the actual treatment location. Use the linked hospital or public-service information to confirm the current appointment channel. This directory does not arrange appointments or provide medical advice.
The treatment location is Shenzhen
The International Medical Center is at the Shenzhen hospital on Haiyuan First Road, Futian. Its Hong Kong telephone is an enquiry channel; it does not identify a Hong Kong treatment site. Confirm the building and reception point for your appointment.
Consultation hours and phone hours differ
The center lists daily hours of 08:00–12:30 and 14:00–17:30, excluding public holidays. The Shenzhen telephone has a separate weekday/weekend schedule, while the Hong Kong contact excludes weekends and public holidays.
Insurance paperwork depends on the setting
The partner table distinguishes outpatient direct-billing cards from inpatient guarantee letters. Whether costs are covered fully or partially depends on the individual policy; obtain authorization and clarify exclusions and patient payments.
International pediatrics is appointment-based
The pediatric introduction covers newborns through age 18, and the international pediatric service describes appointment-based visits. Confirm eligibility, consultation language and guardian requirements before attending.
Suggested preparation sequence
Editorial planning guidance; not a hospital policy or booking confirmation.
- Identify the department and campus with the hospital.
- Ask about accepted identification and record submission before sending personal documents.
- Confirm consultation language, costs and the appointment in writing before arranging travel.
Questions to resolve before you book travel
- Department and location. Ask which team will assess your case and obtain the exact campus, building and reception point.
- Registration and records. Confirm accepted identification, record formats, translation needs and the hospital’s approved submission channel.
- Language and support. Ask about the clinician’s consultation language and assistance during tests or admission.
- Costs and confirmation. Request itemized estimates and insurance authorization, then wait for the hospital’s booking confirmation.
Questions & answers
Answers distinguish published information from details you still need to confirm.
Can I call the Hong Kong number at weekends?
The published Hong Kong contact excludes weekends and public holidays; the Shenzhen line has a separate weekend schedule. Use the appropriate channel.
Does the Hong Kong contact mean care takes place in Hong Kong?
The listed treatment location is the Shenzhen hospital’s International Medical Center. The Hong Kong number is a contact channel.
How does the official WeChat booking route work?
The center homepage directs patients to the relevant specialty’s enterprise-WeChat contact via its own QR codes. Confirm the specialty and appointment through the official page.
Do outpatient and inpatient direct billing use the same proof?
The insurer table distinguishes outpatient direct-billing cards and inpatient guarantee letters for listed partners. Confirm the requirements for your policy.
Does direct billing remove all patient payments?
The hospital explains that full or partial payment relief depends on personal coverage. Confirm deductibles, excluded services and authorization with your insurer.
Does the hospital treat teenagers?
The pediatric introduction covers newborns through age 18. Confirm eligibility for the specific international pediatric service and appointment.
Can a child walk into the international pediatric clinic?
The international pediatric page describes appointment-based care. Arrange the visit and confirm language and guardian requirements beforehand.
Sources & open questions
This detailed guide brings together scoped service information and hospital-specific questions. Source access and underlying publication dates differ. A source review is not a hospital confirmation.
- 港大深圳：保险服务 ↗www.hku-szh.org · checked 2026-10-01 · hospital
- 国际医疗中心 ↗www.hku-szh.org · checked 2026-09-23
- 港大深圳：国际医疗中心儿科 ↗www.hku-szh.org · checked 2026-10-01 · hospital
- 深圳4家医院入选！广东公布首批国际医疗服务试点医院名单 ↗wjw.sz.gov.cn · checked 2026-09-23
Still to confirm for your visit
- Exact campus, department and appointment availability.
- Accepted identification, registration channel and record translation requirements.
- Consultation language, interpretation, fees and policy-specific insurance authorization.
Directory relationship: no partnership, endorsement or booking arrangement is claimed.
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